590CMC

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Computer Mediated Communication

Last Taught
Fall, 2004
Instructor
Professor Caroline Haythornthwaite
Has Taken
Andre Brock,
Ingbert Floyd,
Rod Githens,
Meikuang Huang,
Cameron Jones,
Xinrong Lei,
Wei Li,
Adam Mathes,
Katy Mullally,
Anna Nielsen,
Sid Raja,
Claudia Rebaza,
Gabriel Ripoche,
Jack Thomas,
Dan Wright
Xin Xiang,

Here is the reading list for the Fall 2004 semester:

Contents

[edit] CMC Introduction

Haythornthwaite, C., Wellman, B., & Garton, L. (1998). Work and community via computer-mediated communication. In J. Gackenbach (Ed.). Psychology and the Internet (pp.199-226). San Diego, CA: Academic Press. <also in Week 3> Internet

Haythornthwaite & Wellman (2003) Introduction. In The Internet in Everyday Life (pp. 3-44). Oxford, UK: Blackwells. <also in Week 5>

Thurlow, C., Lengel, L. & Tomic, A. (2004). Computer-mediated communication: Social interaction and the Internet. Thousand Oaks, CA: Sage; companion website at http://www.com.washington.edu/cmc/

[edit] Reviews

  • Herring, S.C. (2002). Computer-mediated communication on the Internet. Annual Review of Information Science and Technology, 36, 109-168.
  • Spears, R., Lea, M., & Postmes, T. (2001). Social psychological theories of computer-mediated communication: Social pain or social gain? In W. P. Robinson & H. Giles (eds.) New Handbook of Language and Social Psychology (pp 601-623). Chichester: Wiley.

Theories

Short, J., Williams, E. & Christie, B. (1976). The Social Psychology of Telecommunications. London: John Wiley & Sons. (selected chapter).

  • Daft, R.L. & Lengel, R.H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571.
  • Walther, J.B. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23(1), 3-43.

Spears, R., Postmes, T., Lea, M. & Wolbert, A. (2002). When are net effects gross products? The power of influence and the influence of power in computer-mediated communication, Journal of Social Issues, 58(1), 91-108.

Culnan, M.J. & Markus, M.L. (1987). Information technologies. In F.M. Jablin, L.L. Putnam, K.H. Roberts & L.W. Porter (Eds.), Handbook of Organizational Communication: An Interdisciplinary Perspective (pp. 420-443). Newbury Park, CA: Sage.

  • Haythornthwaite, C., Wellman, B., & Garton, L. (1998). Work and community via computer-mediated communication. In J. Gackenbach (Ed.). Psychology and the Internet (pp.199-226). San Diego, CA: Academic Press.
  • Wellman, B., Salaff, J., Dimitrova, D., Garton, L., Gulia, M., & Haythornthwaite, C. (1996). Computer networks as social networks: Collaborative work, telework, and virtual community. Annual Review of Sociology, 22, 213-238.

Theories/Perspectives

Markus, M.L. (1990). Toward a "critical mass" theory of interactive media. In J. Fulk & C.W. Steinfield (Eds.), Organizations and Communication Technology (pp. 194-218).

Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36(5), 921-950.

  • DeSanctis, G. and Poole, M.S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5(2), 121-47.

Wellman, B. (1997). An electronic group is a social network. In S. Kiesler (Ed.), Cultures of the Internet (pp.179-205). Mahwah, NJ: Lawrence Erlbaum.

  • Haythornthwaite, C. (2002). Strong, weak and latent ties and the impact of new media. The Information Society, 18(5), 385-401.

Monge, P. & Contractor, N. S. (1997). Emergence of Communication Networks. In F.M. Jablin & L.L. Putnam (Eds.) Handbook of Organizational Communication (2nd Ed.). Thousand Oaks, CA: Sage. http:/www.tec.spcomm.uiuc.edu/nosh/HOCNets.html

[edit] Online culture

  • King, Grinter, & Pickering (1997). The rise and fall of Netville. In Culture of the Internet
  • Nissenbaum (2004). Hackers and the contested ontology of cyberspace. New Media and Society, 6(2), 195-217.

Development of online group norms

  • McLaughlin, M.L., Osborne, K.K. & Smith, C.B. (1995). Standards of conduct on usenet. In S.G. Jones (Ed.), CyberSociety: Computer-Mediated Communication and Community (pp 90-111). Thousand Oaks, CA: Sage.

Controversies

Dibbell, J. (1996). Taboo, consensus, and the challenge of democracy in an electronic forum. In R.Kling (Ed.), Computerization and Controversy (pp. 553-568). San Diego, CA: Academic Press. [aka “A rape in Cyberspace”] Flaming

  • O' Sullivan, P.B., & Flanagin, A.J. (2003). Reconceptualizing 'flaming' and other problematic messages. New Media & Society, 5(1), 69-94.

Lea, M., O'Shea, T., Fung, P. & Spears, R. (1992). 'Flaming' in computer-mediated communication: Observations, explanations, implications. In M. Lea (Ed.) Contexts of Computer-Mediated Communication (pp. 89-112). New York: Harvester Wheatsheaf. Gender and CMC

  • Herring, S. (1999). The rhetorical dynamics of gender harassment on-line. The Information Society, 15(3), 151-167. In the Special issue on The Rhetorics of Gender in Computer-Mediated Communication, Laura J. Gurak (ed.).

[edit] Who is online: current and recent numbers, sources; Digital divide

  • Haythornthwaite & Wellman (2003) Introduction. In The Internet in Everyday Life (pp. 3-44). Oxford, UK: Blackwells.

Chapters from Internet in Everyday Life

Philip Howard, Lee Rainie, & Steve Jones, Days and nights on the Internet. [PEW]

Howard, P.N. & Jones, S. (2003) (Eds.) Society Online: The Internet in Context. Thousand Oaks, CA: Sage.

Wenhong Chen, Jeffrey Boase & Barry Wellman, The global villagers: Comparing Internet users and uses around the world. [NATIONAL GEOGRAPHIC]

James Katz & Ronald Rice, Syntopia: Access, civic involvement and social interaction on the net.[SYNTOPIA] <also in Week 9>

Ben Anderson & Karina Tracey, Digital Living: The Impact (or Otherwise) of the Internet in Everyday British Life [BRITISH TELECOMM]

Gert Wagner, Rainer Pischner & John Haisken-DeNew, The changing digital divide in Germany.

Teresa Davidson, R. Sooryamoorthy & Wesley Shrum, Kerala Connections: Will the Internet affect science in developing areas?

AND A paper on the digital divide, e.g., from this TIS special issue

Digital divide: TIS Special issue Sept-Oct 2003, 19(4).

[edit] Research Methods

  • Research Methods – we will assign these around the class so that we discuss all these different approaches

Lyman, P. & Wakeford, N. (1999b). Going into the (virtual) field. American Behavioral Scientist, 43(3), 359-376.

Green, N. (1999). Disrupting the Field: Virtual Reality Technologies and "Multisited" Ethnographic Methods, American Behavioral Scientist, 43(3), 409-421.

Hampton, K. N., & Wellman, B. (1999). Netville online and offline: Observing and surveying a wired suburb. American Behavioral Scientist, 43(3), 475-492.

Garton, L., Haythornthwaite, C. & Wellman, B. (1997). Studying online social networks. Journal of Computer-Mediated Communication, 3(1). http://www.ascusc.org/jcmc/vol3/issue1/garton.html (also in Jones, Doing Internet Research.)

Neustadtl, A,, Robinson J., & Kestnbaum, M. (2002). Doing social science research online. In B. Wellman & C. Haythornthwaite (Eds.), The Internet In Everyday Life (pp. 186-211). Oxford, UK: Blackwell.

Ruhleder, K. (2000). The virtual ethnographer: Fieldwork in distributed electronic environments. Field Methods 12(1), 3-17. http://alexia.lis.uiuc.edu/~ruhleder/publications/e-fieldwork.pdf

Herring, S. C. (May 2004). Computer-mediated discourse analysis: An approach to researching online behavior. In S. . A. Barab, R. Kling, and J. H. Gray (Eds.), Designing for Virtual Communities in the Service of Learning. New York: Cambridge University Press. http://ella.slis.indiana.edu/~herring/cmda.html

Jones, S.G. (Ed) (1999). Doing Internet Research. Thousand Oaks, CA: Sage.

Lyman, P. & Wakeford, N. (1999a). Analyzing virtual societies: New directions in methodology. American Behavioral Scientist, 43(3), whole issue.

Hine, C. (2000). Virtual Ethnography. London: Sage. Online Research Ethics

  • Buchanan, E. (2002). Internet research ethics and institutional review board policy: New challenges, new opportunites.

[edit] Community

  • Kollock, P. & Smith, M.A. (1999). Communities in cyberspace. In Smith, M.A. & Kollock, P. (Eds.), Communities in Cyberspace (pp. 3-25). NY: Routledge.
  • Jones, S. G. (1995). Understanding community in the information age. In S.G. Jones (Ed.), CyberSociety: Computer-Mediated Communication and Community (pp. 10-35). Thousand Oaks, CA: Sage.

Jones, S. G. (1998). Information, internet and community: Notes toward an understanding of community in the information age. In S.G. Jones (Ed). CyberSociety 2.0: Revisiting Computer-Mediated Communication and Community. Thousand Oaks, CA: Sage.

  • Wellman, B. (1979). The community question. American Journal of Sociology, 84, 1201-1231

Wellman, B. (1999).The network community: An introduction to networks in the global village. In Wellman, B. (Ed.) Networks in the Global Village (pp. 1-48). Boulder, CO: Westview Press. Details

Baym, N. (1998). The emergence of on-line community. In S.G. Jones (Ed). CyberSociety 2.0: Revisiting Computer-Mediated Communication and Community (pp. 138-163). Thousand Oaks, CA: Sage.

Etzioni, Amitai, & Etzioni, Oren. (1999). Face-to-face and computer-mediated communities, a comparative analysis. The Information Society, Vol. 15, No. 4: 241-248.

  • Kollock, P. & Smith, M.A. (1996). Managing the virtual commons: Cooperation and conflict in computer communities. In S. Herring (Ed.), Computer-mediated communication (pp. 109-128). Amsterdam: John Benjamins.

Haythornthwaite, C., Kazmer, M.M., Robins, J. & Shoemaker, S. (2000). Community development among distance learners: Temporal and technological dimensions. Journal of Computer-Mediated Communication, 6(1). http://www.ascusc.org/jcmc/vol6/issue1/haythornthwaite.html

Baym, N. K. (2000). Tune in, log on: Soaps, fandom and online community. Thousand Oaks, CA: Sage.

Kendall, Lori (2002). Hanging out in the virtual pub: Masculinities and relationships online. Univ. of California Press.

[edit] E-learning, Online learning, Online learning communities; Computer-supported collaborative learning (CSCL)

  • Koschmann, T. (1996). Paradigm shifts and instructional technology: An introduction. In T. Koschmann (Ed.) CSCL: Theory and Practice of an Emerging Paradigm (pp.1-23). Mahwah, NJ: Lawrence Erlbaum.
  • Haythornthwaite, C. & Kazmer, M.M. (2004). Introduction: Multiple perspectives and practices in online education. In C. Haythornthwaite & M.M. Kazmer (Eds.). Learning, Culture and Community in Online Education: Research and Practice (pp. x-xxviii). NY: Peter Lang.
  • Barab, S. A., Kling, R. & Gray, J.H. (Eds.) (2004). Designing virtual communities in the service of learning. NY: Cambridge University Press. [also see special issue of The Information Society, 2003, 19] <selection tba>
  • Renninger, A. & Shumar, W. (Eds.) (2002). Building Virtual Communities: Learning and Change in Cyberspace. Cambridge, UK: Cambridge University Press. <selection tba>

Haythornthwaite, C. (2003). Online communities of learners. In K. Christensen & D. Levinson (Eds.), The Encyclopedia of Community (pp. 1033-1039). Thousand Oaks, CA: Sage.

And, for more Local Color :-) … see these essays on LEEP, GSLIS’ distance program in this *brand new* book

Haythornthwaite, C. & Kazmer, M.M. (2004). Learning, Culture and Community in Online Education: Research and Practice. NY: Peter Lang.

[edit] Community networks, community networking initiatives (CNIs), social capital

From The Internet In Everyday Life

  • Kavanaugh, A., & Patterson, S. (2002).The impact of computer networks on social capital and community involvement in Blacksburg. (pp. 325-344).
  • Quan-Haase, A. & Wellman, B. (2002).Capitalizing on the net: Social contact, civic engagement and sense of community. (pp. 291-324).
  • Hampton, K., & Wellman, B. (2002).The not so global village of Netville. (pp. 345-371).
  • Matei, S. & Ball-Rokeach, S. (2002). Belonging in geographic, ethnic and Internet spaces. (pp. 404-427).
  • Katz, J. & Rice, R.E. (2002). Syntopia: Access, civic involvement and social interaction on the net. (pp. 114-138).

Katz, J. E. & Rice, R.E. (2002). Social consequences of Internet use: Access, involvement and expression. Cambridge, MA: MIT Press.

TIS special issue Nov-Dec, 2003, 19(5) on ICTs and Community Networking;

Schuler, D (1996). New community networks: Wired for change. Reading, MA: Addison-Wesley.

Gurstein, Michael. (2000). Community informatics: Enabling communities with information and communications technologies. Hershey, PA: Idea Group Publishing.

Cohill, A.M. & Kavanaugh, A.L. (2000) Community networks: Lessons from Blacksburg, Virginia (2nd ed). Boston, MA: Artech House

Keeble, L. , & Loader, B.D. (2001). (Eds.) Community informatics: Shaping computer-mediated social relations. New York: Routledge.

Papers by Ann Bishop and colleagues re Prairienet, and the Afya project. E.g., Bishop, A. P., Bazzell, I., Mehra, B., & Smith, C. (2001). Afya: Social and digital technologies that reach across the digital divide. First Monday, 6(4). http://www.firstmonday.org/issues/issue6_4/bishop/index.html.

[edit] Society, Internet Controversies, Internet Paradox

  • Kraut, R., Patterson, V.L., Kiesler, S., Mukhopadhyay, T. & Scherilis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being? American Psychologist, 53 (9), 1017-1031.
  • Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helgeson, V., & Crawford, A. (2002). Internet paradox revisited. Journal of Social Issues, 58(1), 49-74.
  • LaRose, R., Eastin, M.S., & Gregg, J. (2001). Reformulating the Internet paradox: Social cognitive explanations of Internet use and depression. Journal of Online Behavior, 1(2). Available at: http://www.behavior.net/JOB/v1n2/paradox.html
  • Nie N.H. (2001). Sociability, Interpersonal Relations, and the Internet: Reconciling Conflicting Findings. American Behavioral Scientist, 45(3), 420-435.

Time Use (all from The Internet in Everyday Life)

Nie, N., D. Sunshine Hillygus & Lutz Erbring, (2002). Internet use, interpersonal relations and sociability: A time diary study. (p.215-243). .

Robinson, J., Meyer Kestnbaum, Alan Neustadtl & Anthony Alvarez, (2002).The Internet and other uses of time. (pp. 244-262).

Copher, J., Alaina Kanfer & Mary Bea Walker, (2002). Everyday communication patterns of heavy and light email users. (pp. 263-288).

[edit] Integration in Everyday Life

  • Haythornthwaite, C. & Hagar, C. (forthcoming, 2004). The social world(s) of the web. Annual Review of Information Science and Technology.
  • Howard, P. & Jones, S. (2003). Introduction. Embedded media: who we know, what we know, and society online. In P. Howard & S. Jones (eds.), Society Online. Sage.

Domestication

  • Cummings, J. & Kraut, R. (2002). Domesticating Computers and the Internet, Information Society, 18(3), 221-32.
  • Silverstone, R. & Haddon, L. (1996) ‘Design and the Domestication of Information and Communication Technologies: Technical Change and Everyday Life. In R. Silverstone & R. Mansell (Eds.), Communication by Design. The Politics of Information and Communication Technologies (pp. pp.44-74). Oxford: Oxford University Press

Kraut, Internet@Home, Communications of the ACM

Turow, J. & Kavanaugh, A.L. (2003). The Wired Homestead: An MIT sourcebook on the Internet and the family. Cambridge, MA: MIT Press.

Haythornthwaite, C. & Kazmer, M.M. (2002). Bringing the Internet home: Adult distance learners and their Internet, Home and Work worlds. In B. Wellman & C. Haythornthwaite (Eds.), The Internet in everyday life (pp. 431-463). Oxford, UK: Blackwells.

Salaff, J. (2002).Where Home is the Office: The New Form of Flexible Work. In B. Wellman & C. Haythornthwaite (Eds.), The Internet In Everyday Life (pp. 464-495). Oxford, UK: Blackwell.

[edit] What’s new?

Lievrouw, L (2004)(Ed.) What’s new about new media? New Media and Society 6(1), whole issue.

[edit] Language online

Erickson, T. (1999b). Persistent conversation: An introduction. JCMC, 4(4). available at: http://www.ascusc.org/jcmc/vol4/issue4/ericksonintro.html

Erickson & Herring HICSS minitracks on ‘Persistent Conversation’ e.g., http://www.pliant.org/personal/Tom_Erickson/HICSS38pc.html

Cherny, Lynn (1999). Conversation and community: Chat in a virtual world. Stanford, CA: CSLI Publications.

Crystal, D. (2001). Language and the Internet. Cambridge, UK: Cambridge University Press. Genre and CMC

Bregman, A. & Haythornthwaite, C. (2003). Radicals of presentation: Visibility, relation, and co-presence in persistent conversation. New Media and Society, 5(1), 117-140.

Orlikowski, Wanda & Yates, Joanne (1994). Genre repertoire: The structuring of communicative practices in organizations. Administrative Science Quarterly, 39, 541-574.

Kevin Crowston’s papers and HICSS minitrack ‘Genres of Digital Documents’ e.g., http://crowston.syr.edu/hicss-genre-2005.php Mobility

Green, N. (2002). On the move: Technology, mobility, and the mediation of social time and space TIS, 18(4), 281-292. Scholarly communities and Science on the Internet, E-Science

Walsh, J. & Bayma, T. (1996) Computer networks and scientific work. Social Studies of Science, 26, 661-703.

Walsh, J. P., Kucker, Stephanie, Maloney, Nancy G., and Gabbay, Shaul. (2000). Connecting minds: Computer-mediated communication and scientific work. Journal of the American Society for Information Science 52(14), 1295-305.

Nissenbaum, H. & Price, M.E. (2004). Academy and the Internet. NY: Peter Lang.

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