590RPE Readings

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This is a list of books, papers, websites and other resources for LIS 590RPE that relate to the topics to be covered in the course. The expectation is that it will grow and be organized as the course proceeds. Note that most items can be accessed directly from the web or via the UIUC Library's Online Research Resources: http://www.library.uiuc.edu/orr/. If a resource is not accessible online, please note this at the end (NOL).

You are invited to contribute in a variety of ways:

• Suggest resources (books, papers, websites, etc.)
• Refine resources by including better bibliographic references, pointers to electronic versions etc.
• Add a sentence or two describing the content of the resource wrt the themes of the class
• Rearrange and group resources into themes or topics
• Create and share your own online bibliography to help in writing papers, using Refworks: http://www.library.uiuc.edu/refworks/

The following are some initial structuring to get things going

Contents 1 Rapid Ethnography 2 Cultural Probes 3 Requirements Capture 4 Personas 5 Scenarios 6 Rapid Prototyping 7 Rapid Evaluation 8 Story Based Methods 9 Agile Methods 10 Design and Creativity 11 Interesting Applications 12 Easy reading 13 Miscellaneous suggestions 13.1 Brainstorming

[edit] Rapid Ethnography

Hughes, J., King, V., Rodden, T. , Andersen, H. (1995) The role of ethnography in interactive systems design, interactions, 2(2) .56-65

Weinberg, J.B., & Stephen, M.L. (2002) Participatory Design in a Human-Computer Interaction Course: Teaching Ethnography Methods to Computer Scientists. Proceedings of the 33rd SIGCSE technical symposium on Computer science education 237 - 241

Millen, D.R. (2000) Rapid Ethnography: Time Deepening Strategies for HCI Field Research. Procs DIS ’00, 280 - 286.

McCleverty, A. (1997) Ethnography. http://pages.cpsc.ucalgary.ca/~saul/681/1997/amy/ethnography.html A really nice class assignment overview of ethnography in systems development.

Frohlich, D.M. & Prabhu, G. (2004) Fueling the ethnographic imagination by design. Hewlett-Packard Tech Report HPL-2004-72.

Crabtree, A., Nichols, D.M., O'Brien, J., Rouncefield, M. and Twidale, M.B. (2000). Ethnomethodologically-informed ethnography and information systems design. JASIS 51 (7) 666-682.

Huges, J., O'Brien, J., Rodden, T., Rouncefield, M., Blythin, S. (1997) "Designing with Ethonography: A presentation framework for design", Proceedings of theConference on Designing Interactive Systems, 147-158.

Hughes, J., King, V. Rodden, T and Andersen, H., (1994) Moving Out from the Control Room: Ethnography in System Design, Proceedings of CSCW94 429-439

Hughes, J., Randall, D., Shapiro, D. (1992) Faltering from ethnography to design, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, 115-122

Sperschneider, W. & Bagger, K. (2000) Ethnographic Fieldwork Under Industrial Constraints: Towards Design-In-Context. Proceedings of NordiCHI. 4609866243879237672087

[edit] Cultural Probes

http://www.hcibook.com/e3/casestudy/cultural-probes/ [A.T.]

http://www.interaction.rca.ac.uk/equator/domestic_probes.html [A.T.]

http://www.equator.ac.uk/index.php/articles/challengeexperience/629 [A.T.]

http://www.hcibook.com/e3/casestudy/spam/ [A.T.]

http://www.dirc.org.uk/research/DIRC-Results/CulturalProbes.html

Gaver, B, Dunne, T., and Pacenti, E. (1999). Cultural probes. interactions 6 (1) 21-29.

Hemmings, T., Crabtree, A., Rodden, T., Clarke, K., and Rouncefield, M. (2002) Probing the Probes. Proc PDC02. CPSR., 40-50.

Gaver, W., Boucher, A., Pennington, S., and Walker, B. (2004) Cultural Probes and the value of uncertainty. Interactions 11(5) 53-56. [A.T.]

Paulos, E Jenkins T (2005) Urban Probes: Encountering Our Emerging Urban Atmospheres Proceedings of CHI 341 - 350.

Crabtree A, Hemmings T, Rodden T, Cheverst K, Clarke K, Dewsbury G, Hughes J and Rouncefield M (2003) Designing with Care: Adapting cultural probes to inform design in sensitive settings. In Proceedings of OzCHI 2003, 4-13. [A.T.]

Hutchinson, H., MacKay, W., Westerlund, B., Bederson, B.B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S., Evans, H., Hansen, H., Roussel, N., Eiderbäck, B., Lindquist, S. and Sundblad,Y. (2003)Technology probes: inspiring design for and withnfamilies. Proc CHI03, ACM Press, 17-24.

Crabtree A, Hemmings T, Rodden T, Cheverst K, Clarke K, Dewsbury G, Hughes J and Rouncefield M (2003) Designing with Care: Adapting cultural probes to inform design in sensitive settings. In Proceedings of OzCHI 2003, 4-13.

Cheverst, K., Clarke, K., Fitton, D., Rouncefield, M., Crabtree, A. and Hemmings, T. Crabtree, A. and Hemmings, T. (2003) SPAM on the Menu: the practical use of remote messaging in community care. Procs. CUU 2003 ACM Conference on Universal Usability 23-29. [A.T.]

Hutchinson, H., MacKay, W., Westerlund, B., Bederson, B.B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S., Evans, H., Hansen, H., Roussel, N., Eiderbäck, B., Lindquist, S. and Sundblad,Y. (2003)Technology probes: inspiring design for and with families. Proc CHI03, ACM Press, 17-24.

Hulkko, S., Mattelmäki, T., Virtanen, K., Keinonen, T., (2004) Mobile Probes. Proceedings of the Third Nordic Conference on Human-Computer Interaction, 43-51.

Battarbee, K., Soronen, A., Mäyrä , F. (2004) Living in a zoo: bringing user experiences with technology to life Proceedings of the Third Nordic Conference on Human-Computer Interaction, 373 - 376. [A.T.]

Lundberg J., Ibrahim A., Jönsson D., Lindquist S., and Qvarfordt P. (2002) "The snatcher Catcher" -an interactive refrigerator. In Proceedings of the second Nordic conference on Human-computer interaction (NordiCHI 2002), 209-212.

[edit] Requirements Capture

(other than Ethnography and Cultural Probes)

Lafrenière, D. (1996) CUTA: a simple, practical, low-cost approach to task analysis, interactions, 3(5).35-39

McQuaid, H.L., Goel, A., McManus, M. (2003) When you can't talk to customers: using storyboards and narratives to elicit empathy for users, Proceedings of the 2003 international conference on Designing pleasurable products and interfaces, 120 - 125

[edit] Personas

Cooper, A. (1999). The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How To Restore The Sanity. Chapter 9, Designing for Pleasure. (E Reserve) http://www.library.uiuc.edu/ereserves/querycourse.asp

Grudin, J & Pruitt, J (2002). Personas, participatory design and product development: An Infrastructure for Engagement. Proc. PDC 2002, 144-161.

Pruitt, J. & Grudin, J. (2002). Personas: practice and theory, Proceedings of the 2003 conference on Designing for user experiences, 1 - 15

Rönkkö, K., Hellman, M., Kilander, B., Dittrich, Y. (2004) Personas is not applicable: local remedies interpreted in a wider context, Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices.

Nielsen, L. (2002) From user to character: an investigation into user-descriptions in scenarios. Proceedings, Designing Interactive Systems 99-104.

Blomquist, Å, Arvola, A (2002) Personas in action: ethnography in an interaction design team, Proceedings of the second Nordic conference on Human-computer interaction.

Hourihan, M. (2002). Taking the "you" out of user: My experience using Personas. Boxes and arrows. http://boxesandarrows.com/archives/002330.php

http://www.futurenowinc.com/personas.htm

Cooper, A. The Origin of Personas. http://www.cooper.com/content/insights/newsletters/2003_08/Origin_of_Personas.asp

[edit] Scenarios

Rosson, M.B. & Carroll, J.M. Scenario-Based Design (2002) In J. Jacko & A. Sears (Eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. Lawrence Erlbaum Associates, pp. 1032-1050. http://www.lucas.lth.se/sepm/session1/SBD-handbook.pdf

Carroll, J.M., Rosson, M.B., Chin, G.Jr., and Koenemann, J. (1998) Requirements development in scenario-based design. IEEE Transactions on Software Engineering 24(12) 1156-1170.

Bødker, S. (1999) Scenarios in User-Centered Design - Setting the Stage for Reflection and Action, Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 3, p.3053, January 05-08,

Carroll, J.M. (1999) Five Reasons for Scenario-Based Design, Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 3, 30- 51.

Carroll, J.M. (2000) Making Use: Scenario-Based Design of Human-Computer Interactions, MIT Press, Cambridge, MA,(NOL)

Go, K., Carroll, J.M. (2004) The blind men and the elephant: views of scenario-based system design, interactions, 11 (6) 44-53

[edit] Rapid Prototyping

Rettig, M (1994) Prototyping for tiny fingers. Communications of the ACM, 37 (4). http://doi.acm.org/10.1145/175276.175288

Beaudouin-Lafon, M. & Mackay, W. (2003). Prototyping tools and techniques. Chapter 52 in J.A. Jacko and A. Sears, Editors, The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. 1006 - 1031. (E Reserve) http://www.library.uiuc.edu/ereserves/querycourse.asp

Ehn, P. & Kyng, M. (1991). Cardboard Computers: Mocking-it-up or Hands-on the Future. In, Greenbaum, J. & Kyng, M. (Eds.) Design at Work, pp. 169 - 196. Hillsdale, New Jersey: Laurence Erlbaum Associates. (E Reserve) http://www.library.uiuc.edu/ereserves/querycourse.asp

Rudd, J., Stern, K., Isensee, S., 1996. Low vs. high-fidelity prototyping debate. Interactions 3 (1), 76-85.

Hall, R., 2001. Prototyping for usability of new technology. Int. J. Human-Computer Studies 55, 485-501.

Chandler, C.D., Lo, G., Sinha, A.K. (2002). Multimodal theater: extending low fidelity paper prototyping to multimodal applications, Proceedings, CHI '02 extended abstracts. http://doi.acm.org/10.1145/506443.506642

[edit] Rapid Evaluation

Medlock, M. C., Wixon, D., Terrano, M., Romero, R. L., & Fulton, B. (2002). Using the RITE method to improve products: A definition and a case study. Proceedings of UPA 2002.

Ivory, M.Y. & Hearst, M.A. (2001) The State of the Art in Automating Usability Evaluation of User Interfaces ACM Computing Surveys , 33(4) 470-516

March, J. G., L. S. Sproull, et al. (1991). "Learning from Samples of One or Fewer." Organization Science, 2: 1-13.

Wixon, D., 2003. Evaluating usability methods: why the current literature fails the practitioner. Interactions 10 (4), 28-34.

Molich, R., Ede, M.R., Kaasgaard, K., & Karyukin, B. Comparative Usability Evaluation, Behaviour and Information Technology, 23, 1 (2004), 65-74.

Bauersfield, K., Halgren, S., 1996. “You’ve got three days!” Case studies in the field techniques for the time-challenged, in: Wixon, D., Ramey, J. (Eds.), Field Methods Casebook for Software Design. Wiley, New York, pp. 177-196. (NOL)

Nielsen, J., (1994). Guerilla HCI: Using discount usability engineering to penetrate the intimidation barrier, in: Bias, R.G., Mayhew, D.J. (Eds.), Cost Justifying Usability, Academic Press, Boston, pp. 242-272. http://www.useit.com/papers/guerrilla_hci.html

Kjeldskov, J., Skov, M. B. and Stage, J. (2004) Instant Data Analysis: Evaluating Usability in a Day. Proceedings of NordiCHI 2004, Tampere, Finland, ACM, pp. 233-240

Lieberman, H. The Tyranny of Evaluation, http://web.media.mit.edu/~lieber/Misc/Tyranny-Evaluation.html

Thomas, J. C. & Kellogg, W. A. (1989) Minimizing Ecological Gaps in Interface Design. IEEE Software 6(1) 78-86.

[edit] Story Based Methods

Sato, S. & Salvador, T. (1999) Playacting and focus troupes: theatre techniques for creating quick, intensive, immersive and engaging focus group sessions, Interactions, Sept-Oct, 35-41

Buchenau, M., and J. F. Suri. 2000. Experience prototyping. Symposium on designing interactive systems.In Conference Proceedings on Designing Interactive Systems: Processes, Practices, and Techniques, pp. 424-433. New York: ACM Press.

McQuaid, H.M., Goel, A. & McManus, M. (2003). When You Can’t Talk To Customers: Using Storyboards and Narratives to Elicit Empathy for Users. Proceedings of the Designing Pleasurable Products and Interfaces Conference, Pittsburgh, PA.

Howard S, Carroll J, Murphy J, Peck J & Vetere F. 2002. Provoking innovation: Acting out in contextual scenarios, in Faulkner X, Finlay J & Detienne F (eds). Proceedings of HCI 2002 , 175-191. Surrey, United Kingdom : Springer-Verlag London Ltd.

Carroll, J. (2004). "Acting Out in Context: Envisioning users' needs while mobile”, Proceedings of the Fifteenth Australasian Conference on Information Systems (ACIS).

Brereton, M., Donovan, J., Viller, S. (2003) Talking about watching: using the video card game and wiki-web technology to engage IT students in developing observational skills, Proceedings of the fifth Australasian conference on Computing education, 197-205

Oulasvirta, A., Kurvinen, E., Kankainen, T. (2003) Understanding contexts by being there: case studies in bodystorming, Personal and Ubiquitous Computing, 7(2) 125-134

Oulasvirta, A. (2004) Finding meaningful uses for context-aware technologies: the humanistic research strategy, Proceedings of the 2004 conference on Human factors in computing systems, p.247-254

Eva Brandt , Jörn Messeter, Facilitating collaboration through design games, Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices, July 27-31, 2004, Toronto, Ontario, Canada

Johansson, M. & Linde, P. (2005) Playful Collaborative Exploration: New Research Practice in Participatory Design. Journal of Research Practice 1(1).

Eva Hornecker, Hal Eden, Eric Scharff (2002) “In MY situation I would dislike THAAAT!” Role Play as Assessment Method for Tools Supporting Participatory Planning. In: Proceedings of PDC 2002, Malmö, Sveden. CPSR. pp. 243-247.

Jacob Buur , Astrid Soendergaard, Video card game: an augmented environment for user centred design discussions, Proceedings of DARE 2000 on Designing augmented reality environments, p.63-69, April 2000, Elsinore, Denmark

[edit] Agile Methods

Beck, K. (2000). Extreme Programming Explained: Embrace Change. Addison-Wesley, New York. (NOL)

Kane, D. (2003). Throwing Down the Gauntlet: Finding a Place for Discount Usability Engineering in Agile Development. Proceedings Agile Development Conference, May 26, 40- 46.

Kjeldskov, J., Skov, M. B. and Stage, J. (2004) Instant Data Analysis: Evaluating Usability in a Day. Proceedings of NordiCHI 2004, Tampere, Finland, ACM, pp. 233-240.

http://www.extremeprogramming.org

http://www.xprogramming.com

[edit] Design and Creativity

Goel A.K. (1997). Design, Analogy, and Creativity. IEEE Expert: Intelligent Systems and Their Applications 12(3) 62 - 70.

Fischer, G. (1999). Symmetry of Ignorance, Social Creativity, and Meta-Design; Proc. of Creativity and Cognition, 116-123

Shneiderman, B. (2000). Creating Creativity: User Interfaces for Supporting Innovation. ACM Transactions on Computer-Human Interaction, 7(1) 114–138.

Cross, N., (2002). Creative Cognition in Design: Processes of Exceptional Designers. In Hewett, T. and Kavanagh, T. (eds) Creativity and Cognition, ACM Press: New York.

Warr, A. & O'Neill, E. (2005). Understanding Design as a Social Creative Process. Proceedings of the 5th conference on Creativity & Cognition 118 - 127.

Holmquist, L.E. (2005). Prototyping: generating ideas or cargo cult designs? interactions 12(2) 48 - 54.

Kelley, T. (2001) The Art of Innovation. Doubleday. (NOL)

Not a document but this is an excellent (negative) review from the NPR's "All Things Considered" program. This is what happens when over-creativity gets in the way. BMW iDrive review

[edit] Interesting Applications

Skog, T(2004) Activity wallpaper: ambient visualization of activity information, Proceedings of the 2004 conference on Designing interactive systems: processes, practices, methods, and techniques, August 01-04, 2004, Cambridge, MA, USA

Arnold, R (2004) Rapid Prototyping and Collaborative Iterative Design, presented at the 20th Annual Conference on Distance Teaching and Learning, Madison WI, USA

[edit] Easy reading

Fast Company Special Issue on Design

Design Essays by Scott Berkun

Lieberman, H. The Tyranny of Evaluation, http://web.media.mit.edu/~lieber/Misc/Tyranny-Evaluation.html

Thackera, J. (2005) In the Bubble: Designing for a Complex World. MIT Press. (NOL) http://www.thackara.com/inthebubble/

[edit] Miscellaneous suggestions

Feel free to throw in refs here that you know about, but aren't sure where they fit.

http://www.thepooch.com/papers.htm A set of papers about creative design, performance art, ubicomp etc.

US Technology Administration (2002) 2020 Visions, Transforming Education and Training Through Advanced Technologies http://www.technology.gov/reports/TechPolicy/2020Visions.pdf Some interesting future scenarios

This is a ref that's not really a document but that I thought might be interesting. It's a flash movie of the possible future of the internet: 2014 Future of the Inet

A link to an ethnographic study of a science collaboratory. Ingbert, I think this might be helpful to give you an idea what to look at for your humanities center project. Maybe. But I'm sure it's better then nothing... http://collaboratory.emsl.pnl.gov/presentations/papers/ACMpaper.html

[edit] Brainstorming

I've ony skimmed these, but they looked interesting. -Ingbert

Paulus, Paul B. (2000). Groups, Teams, and Creativity: The Creative Potential of Idea-generating Groups. Applied Psychology: An International Review, 49 (2), 237-262.

• From a UIUC machine: [1]

Coskun, Hamit (2005). Cognitive Stimulation with Convergent and Divergent Thinking Exercises in Brainwriting: Incubation, Sequence Priming, and Group Context. Small Group Research, 36 (4), 466-498.

• From a UIUC machine: [2]